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IT AMC

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IT AMC DUBAI

IT AMC (Annual Maintenance Contract) in UAE

For small and medium-sized business operations, an AMC (Annual Maintenance Contract) is a great way to protect their investment in IT products, maintain the life span of the products, and keep their costs low. Safeguard your business by choosing the best IT AMC provider in your region.

 

CAD Gulf LLC, a leading company in Dubai has expert engineers who are highly trained, meet the needs of customers by providing turn-key IT AMC solutions for a wide range of companies, from small to large. Whether it is security, maintenance, or support, we provide tailored IT solutions for each client. We have a team of highly skilled in-house engineers who are ready to serve you.

Our IT AMC in UAE - Service Highlights

Quick IT Support image

Quick Support from IT experts

Customers gets IT expert support with a guaranteed response time of 10 minutes.

24/7 IT Support IMAGE

24/7 IT monitoring and Support

Our expert staff will keep an eye on your IT network to ensure long-term efficiency and prompt responses when needed.

Proactive-approach in IT AMC

Proactive approach

We update software’s and correct the system in advance, so you don't have to wait for problems to occur.

Affordable-Price

Extremely Affordable Price

We are a client-focused organization that develops cost-effective and scalable IT AMC solutions to meet the needs of your business.

IT-Engineer

Dedicated IT Engineer & Account Manager

We offer our clients with a dedicated engineer and account manager to satisfy their IT needs.

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Remote support /On-site Support

Remote and Onsite IT support to resolve IT issues and address questions or concerns in a timely and efficient manner.

IT AMC service benefits

Save Cost

Save Cost

Eliminate Downtime

Eliminate Downtime

Boost IT Efficiency

Boost IT Efficiency

Minimize IT Issue

Minimize IT Issue

CAD Gulf’s IT Annual Maintenance Contract Service -SLA Packages

Comprehensive SLA Package

By signing up comprehensive package , you get premium IT support with spare parts coverage and unlimited service call support. you will get same benefit of having in-house IT support team at a fraction of the cost.

Labor only SLA Package

By signing up for Labor only SLA contract, you get premium IT support with unlimited labor support and unlimited service call support/unlimited onsite support in case of emergencies.

Hourly SLA Package

Hourly package is the good option for a company having less than 10 users.
In this SLA, instead of signing up for an annual contract, you can block of IT support hours which will be valid for agreed periods.

IT AMC Service for Workstations and Laptops

We have years of experience in providing IT Infrastructure support to our customers. Our IT AMC service scheme will help our customers to resolve any problems in laptops, desktops, gaming laptops, and Workstations regardless of their brand.

 

As part of the AMC Annual maintenance contract, we offer service warranties of your computer after it has expired, as well as onsite support, remote support, networks, and computer ardent monitoring of the computer and network to identify potential issues and eliminate them.

workstation laptop

IT AMC Service for Servers and Storages

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We have in-house server and storage technical experts to provide AMC support for your data center and server equipment from all the leading Vendors. With our broad expertise in the IT field, you’ll get 24/7 support and our team ensures to keep your server equipment operational round the clock.

 

We are specialists in datacentre storage hardware maintenance. Your uptime is our priority, we will offer flexible service level agreements that meet your organization’s needs.

IT AMC Service for Switching and Wireless Network

Reach out to us instantly if you’re having trouble with your network router, wifi, or switches. We will help you with any difficulties and provide you with the ideal maintenance contract option for your IT infrastructure.

 

Our team of networking experts specializes in providing AMC for Network Routers, Wifi, and Switches within your budget. We have the necessary technical resources to assist you with your Networking challenges without sacrificing the quality of our services.

Switching-and-network

Software Maintenance and support services

Our software maintenance service process includes software checking validity, examining it and coming up with a solution, and finally getting all the required support to enable your Internal IT team to gain better visibility of installed systems. Contact us today to know more about our software maintenance offerings.

Read More : 5 ways to boost your company productivity

FREE Network Health Checks

While you’re busy running your business, sometimes you’ll forget to think about your computer network’s security.

 

Often, business owners do not perform regular IT maintenance, which leaves their networks vulnerable to malicious threats such as spyware, viruses, and other threats. It can result in the loss of irreplaceable business information and hours of downtime. Regardless of the industry of your business, we can help you with professional IT services.

 

We will provide you with a recommendation and estimate after the assessment if there are any issues.

 

Please click here to request a free Network Health Check.

 

We will conduct the Network Health Check via remote access by one of our senior technicians, who will look for and correct any problems in your network.

Why to choose CAD Gulf for IT AMC?

As a well-known IT solution provider company in the UAE since 1989, we have provided over 600+ businesses including Government sectors with flexible AMC contracts in Dubai. Engineers at our company have extensive IT experience and will help you provide simple, flexible AMC contract formats with the best maintenance services on-site or remotely. In this way, you can focus on your core business rather than concern yourself with IT difficulties and downtimes.

 

In the  UAE, most businesses have no idea about the importance of IT support UAE and many companies fail to maintain the IT setups in a cost-effective manner. Contact us now for IT support in Dubai, UAE, as we are one of the leading IT support UAE companies in UAE and we will help you deliver the most cost-effective IT support, guaranteed.

  • Switches (Core & Edge Switches) support
  • PABX (Unified Communications) support
  • CCTV, Access Control, Cabling & All ELV Components
  • Ensure Regular Backup on-premises and Cloud
  • Periodic patches upgrade and Security Updates.
  • Proactive Health Check Services
  • Technology Advisory & Consultation

Get started now with CAD Gulf's Flexible IT AMC Dubai plans

Is your IT system underperforming or failing you on a regular basis? Do you lack an IT department or a team of professionals in-house? or are you searching for an IT support AMC in Dubai? or are you looking for an IT AMC company in Dubai?

 

No need to worry! CAD Gulf LLC offers IT AMC services in Dubai, UAE, which can provide ultimate customer satisfaction with a professional installation and troubleshooting support with a comprehensive annual maintenance contract (AMC) that covers all of your IT needs and issues. Click here to know more about our offerings.

FAQ

What is an IT AMC and What can it Cover?

It is an agreement entered by information technology companies or firms, or businesspeople with a service provider for repair and maintenance of IT infrastructure such as computers, printers, laptops, servers. It covers computer hardware renew/removal, monitor Maintenance, updating of software, backup, and recovery of Data, data center maintenance, etc

What packages do you offer in your IT Annual Maintenance Contract (AMC)?

Comprehensive SLA Package, Labor only SLA Package, and Hourly SLA Package

What is the procedure for setting up a remote access session?

Our remote IT support is very simple. Our experts will help you in setting up the remote session.

Is it possible to upgrade or downgrade my IT AMC service?

yes, you can upgrade or downgrade your IT AMC based on your IT needs.

Is there a dedicated It manager and engineer for our company?

yes, you will get a dedicated IT manager who will do round clock monitoring service and inform you in prior if any threat arises.

Why IT support is important?

The benefits of having an IT AMC support service provider are endless. They can help make your IT infrastructure more resistant to digital threats, which is increasingly important since cybercrime is increasing day by day.

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