Our desktop support allows you to focus on business-critical services for your customers. It is a type of technical support in which a technician is called to fix a desktop system or its supporting hardware and software within an organization or on-site at a client location. By troubleshooting issues, our desktop support technician ensures your systems are maintained according to your business objectives.
How It Solves Problems ?
Desktop maintenance and support headaches
Eliminates desktop downtime which leads to the productivity loss
Help in unpatched security vulnerabilities
Eradicate slow response to security events
Helps in asset management challenges
Types Of Desktop Support Services
On Site Desktop Managed Services
To solve your concerns, our experts can come to your location directly. Our engineers are available to visit your site and troubleshoot desktop issues on the spot. Our services also include installing hardware and software, configuring IT solutions, and providing server support. This would save you money because you would not need to hire a full-time tech support team.
Customer satisfaction is our top priority at CAD Gulf. Networking, cloud computing, and many other services are offered by us that can either be solved remotely or on-site. Sometimes engineers need to attend the site to resolve issues more efficiently and effectively. However, there are some issues we can handle remotely to resolve them as quickly as possible. It is our mission to make our customers confident and happy.
Remote IT Desktop Support Services
Though we are based in Dubai, we are able to provide top-notch service wherever your company is situated in UAE. If you are not in your office at the moment, you can contact us anytime, anywhere. We fix desktop issues proactively within your budget. IT Desktop Support Services are suitable for small businesses or individuals who need rapid technical assistance. In order to proceed, you must first describe in detail your IT desktop errors to us. By doing so, we are able to determine if remote desktop support is appropriate in that situation. Or else we will advise you to go for on-site services.
Why you should reach CAD Gulf for desktop Services?
You can maximize your desktop’s performance, security, and reliability with CAD Gulf’s desktop support services while allowing your IT staff to concentrate on strategic initiatives. In addition to monitoring your desktops continuously, we perform proactive maintenance and manage security events and alarms. We offer remote desktop support, end-user support, and real-time and historical reporting on the health of your desktop environment.
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Your Trusted Partner We not only supply the latest technology but also the most effective solutions. Your Extended Arm We are primarily into Business Consulting leveraging IT for transforming businesses. CAG Gulf About us Our Solutions & Services in Nutshell Our band of solutions covers Infrastructure & Cloud, CAD & Engineering, Wireless Technology, Networking & Security and Business Solutions. We are the leaders in providing CAD solutions for architecture, engineering, and construction sectors. Our services include IT consulting service, Managed IT service, Cloud service, IT AMC (Annual Maintenance service), End user technology service. Our Mission To procure a value-added technological environment for small-to-medium sized businesses that will spearhead business growth and foster innovative changes. Our Vision To be the most trusted IT advisor and key partner to our clients across middle east that is recognized for delivering excellence services. 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