Server support services
If you own a small business, you likely have a server that manages email, printers, and databases. You should have the necessary server support systems in place in order to monitor and ensure the smooth functioning of your business.
Unfortunately, you may face issues when using servers, but how you handle those server issues and resolve them is what matters. Most small businesses find it more convenient to outsource their server support to a third party. Since the workload is unpredictable, it is not usually feasible for a small business to hire an employee to perform this task.
Our server support and maintenance services
The goal of our support services is to provide tailor-made solutions based on your needs, allowing you to stay focused on doing what you do best without interruptions, and relieving you of the burden of managing your servers. Every business is unique. That’s why we offer flexible support that can be tailored to fit your needs.
We offer two types of server support: Fully managed server support and Block hours server support.
Fully-managed server support service
With our fully managed server support service, we offer proactive, 24/7 monitoring, comprehensive server support, and ongoing maintenance.
- Memory usage
- CPU usage
- Backups
- Viruses
- Software updates
- Server events
- Hardware age
- General wear and tear
The service of fully managing servers includes a personal account manager who collaborates with you to create an infrastructure plan that tackles both your immediate and future business objectives. This plan aims to enhance your IT spending efficiency, offering great value. With a consistent monthly fee, you’ll have round-the-clock support for your servers without any extra charges for service calls. This ensures top-notch server security and promotes seamless business operations.
Block hours server support service
Block hours server support is provided only when you need it or when you face any critical downtime. Block-hour server support is a cost-effective server management solution.
When you purchase block hours server support. you have no expiration date, enabling you to make use of them whenever you need them. This is the perfect option for companies that perform basic server maintenance internally but occasionally need specialist support.
To discuss which server and storage option is right for your business, please just get in touch with us and we’ll be more than happy to discuss your individual requirements.
